You can place an order directly on our website by selecting your desired product, choosing the size (if applicable), and clicking “Add to Cart”. Follow the checkout process to complete your purchase.

Items marked as “Pre-Order” are made-to-order and not in stock. To place a pre-order:

1. 
   Select your preferred product.
   
2. 
   Click “Pre-Order Now” and complete checkout.
   
3. 
   Once confirmed, production begins.
   

Production times:

• 
  Afghan Traditional Dresses: ~4 weeks
  
• 
  Evening & Bridal Dresses: 4–12 weeks (1–3 months)
  

You will receive a shipping confirmation and tracking number once your order is ready to ship.

Yes! We ship worldwide. Shipping costs and delivery times depend on your location and chosen shipping method. Rates are calculated at checkout.

Ready-to-ship items: Usually 7–14 days depending on your location.

Pre-Order items: Production takes 3–12 weeks, depending on the type of dress.

Custom orders: Estimated delivery time will be provided upon order confirmation.

Yes! We offer custom-made bridal, evening, and Afghan traditional dresses. You can submit:

• Your measurements
• Reference photos
• Personal design ideas

Our team will create a tailored design to fit your body and style. Custom-made items are made specifically for you and cannot be returned or exchanged.

We use high-quality fabrics such as silk, velvet, chiffon, and cotton, along with hand embroidery, beading, and traditional Afghan embellishments to ensure authentic luxury.

We accept:

• Major credit/debit cards
  
• PayPal
  
• Apple Pay
  
• Other secure payment methods available at checkout

Since our products are handmade and often custom-made, we do not accept returns or exchanges.

Exceptions:

• Damaged items
• Incorrect items delivered

Contact us within 48 hours of delivery with photos, and we will provide a solution.

Yes! Selected bridal and evening dresses are available for rental.

Rental types:

• Ready-to-rent: Available immediately, shipped in 1–2 business days.
  
• Custom-made rental: Tailored to your measurements or design ideas, production takes 4–12 weeks.

All rentals are subject to deposit, rental period, and care responsibilities. Please see our Rental Policy for full details.

Once shipped, you will receive a tracking number via email. Use the link provided to track your shipment in real time.

You can reach us anytime via:

• Instagram: @zohalcouture
• Email: zohalcouture@gmail.com
  

We’re happy to assist with inquiries about orders, custom designs, rentals, and more.

Yes! Subscribe to our newsletter to receive exclusive offers, early access to new collections, and a 10% discount on your first order.

We provide measurement guidelines during the ordering process. Accurate measurements ensure the best fit. Our team is available to assist if you need help.